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Refund and Return Policy

1. Refund Policy

Refunds will be processed within 7–14 working days after the returned product passes quality inspection.

  • The refund amount will be credited back to the original payment method used during purchase (Card / Bank / UPI / Wallet).
  • Refunds are applicable only if the request complies with our Return & Cancellation Policy.
  • Shipping charges (if any) are non-refundable unless the return is due to a damaged or incorrect product.

2. Cancellation Policy

Orders can be cancelled before dispatch.

Cancellation Before Dispatch:

  • A small payment gateway transaction fee may be deducted.
  • Any currency conversion charges (if applicable) are non-refundable.

Cancellation After Dispatch:

If the order has already been shipped:

  • Return shipping charges will apply.
  • A 35% restocking fee will be deducted from the refund amount.

3. Payment Options

We accept the following payment methods:

  • Credit Cards (Visa, MasterCard)
  • Debit Cards (Visa, MasterCard, Maestro, RuPay)
  • Net Banking
  • UPI Payments
  • Cash on Delivery (COD)

All payments are processed through secure payment gateways.


4. Out-of-Stock Items

If a product goes out of stock after order placement, Danny X will contact you within 24–48 hours to:

  • Confirm if you’d like to wait for restocking, or
  • Offer an exchange with another product, or
  • Provide an option to cancel the order with a full refund

5. Returns & Exchanges

We offer returns and exchanges under the following conditions:

Return / Exchange Window:

  • Requests must be raised within 7 days of delivery.

Eligibility Criteria:

Returned items must be:

  • Unused and unworn
  • Unwashed
  • In original packaging
  • With tags intact

Danny X reserves the right to reject returns that do not meet these conditions.


6. Non-Returnable Items

The following items are not eligible for return/exchange:

  • Used or damaged products (customer-caused)
  • Products without original tags
  • Clearance / final sale items
  • Customized or altered products (if any)

7. Policy Updates

Danny X reserves the right to modify or update this Refund, Cancellation & Return Policy at any time.

Changes will take effect immediately upon being posted on the website.

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